Privacy Policy

1. Information Collection

At DYOR Wellness, we believe in transparency. We collect personal information only when you voluntarily provide it to us. This includes:

• Contact Information: Name, email address, phone number
• Shipping Information: Mailing address, delivery instructions
• Payment Information: Credit card data, billing address (processed securely through payment processors)
• Account Information: Usernames, passwords, preferences

2. Use of Information

We use the information you provide exclusively for:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Providing customer support and responding to inquiries
• Sending newsletters and product catalogs (only if you've opted in)
• Improving our website and services
• Complying with legal obligations

3. Data Sharing

We do not sell, rent, or share your personal information with third parties without your explicit written consent, with the following exceptions:

• Payment Processors: Credit card data is shared with PCI-DSS compliant payment processors to process your order
• Shipping Partners: Your shipping address is shared with carriers necessary to deliver your order
• Legal Requirements: We may disclose information when required by law or government requests

4. Security Measures

Your data security is paramount. We employ:

• SSL Encryption: All transactions are encrypted using industry-standard SSL technology
• Secure Storage: Customer information is stored on secure, encrypted servers with limited access
• Password Protection: Strong password requirements for all accounts
• Regular Audits: We regularly review our security practices

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we update or correct inaccurate information
• Deletion: Request that we delete your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise these rights, contact us using the information in Section 7.

6. Cookies & Tracking

Our website uses cookies to:

• Remember your preferences and login information
• Analyze website traffic and user behavior
• Improve user experience

You can disable cookies in your browser settings, though this may affect website functionality. We do not share tracking data with third parties without consent.

7. Contact Us

For privacy inquiries or to exercise your data rights, please contact us at:

• support@dyorwellness.com
• Response time: Within 30 days of receipt

Policy Updates

We review and update this privacy policy annually. Significant changes will be communicated via email to registered users. Your continued use of our website indicates acceptance of our privacy practices.