Frequently Asked Questions
Find answers to common questions about our products, ordering, shipping, and research compounds in general.
Getting Started
Peptides are small chains of amino acids — the same building blocks that make up proteins in your body. Your body naturally produces peptides that regulate appetite, healing, sleep, and more. Research peptides are lab-made versions of these natural compounds, studied for their potential benefits in areas like weight management, recovery, and cognitive function.
Start with your goal: For weight support, explore RT-GLP3 or TRZ-GLP1. For recovery and healing, try BPC-157 or our Wolverine Stack. For mental clarity and focus, check out Semax or Selank. For anti-aging and energy, look at NAD+ or MOTS-C. Our product categories are organized by benefit to make browsing easy, and you can use the chat assistant on any page for personalized suggestions.
Purity measures how much of the vial is the actual compound versus impurities or leftover manufacturing materials. At 99%+, you're getting an extremely clean product — less than 1% of anything else. Higher purity means more reliable, consistent results in research. We verify purity through independent lab testing and can provide certificates of analysis.
All peptides we sell are manufactured and sold exclusively for scientific research, laboratory testing, and analytical purposes. They are not approved for human consumption or medical use. This is standard for research-grade compounds. By purchasing, you confirm these products will only be used for legitimate research purposes.
Products & Quality
Every batch is independently tested to confirm two things: that it's pure (99%+ of the vial is the actual compound) and that it's the right molecule. We use two gold-standard lab methods: HPLC (which separates out impurities to verify purity) and mass spectrometry (which confirms the molecular identity matches what's on the label). Certificates of Analysis are available upon request.
All of our compounds are available as lyophilized (freeze-dried) powder in sealed vials. This format offers excellent stability and shelf life. The compounds require reconstitution with appropriate solvents (such as bacteriostatic water) before use in research applications.
Lyophilized compounds should be stored at -4°F for long-term storage. Once reconstituted, solutions should be stored at 36-46°F and used within 30 days. Capsules and nasal sprays should be stored in a cool, dry place away from direct sunlight. Always follow the specific storage instructions provided with each product.
Yes, all our compounds are manufactured to research-grade specifications. They are intended for research, laboratory, and analytical purposes only. They are not intended for human or veterinary use.
Yes, we maintain detailed COAs for all our products. You can request a COA by contacting our customer support team with your order number and product details.
Ordering & Payment
We accept Venmo, PayPal, and Zelle peer-to-peer payments. Select your preferred method at checkout and follow the instructions to complete your payment.
Yes, we use industry-standard SSL encryption and work with PCI-compliant payment processors to ensure your payment information is always protected.
Orders can be modified or cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled. Please contact us immediately at info@dyorwellness.com if you need to make changes.
Yes, we offer competitive pricing for bulk orders. Please contact our sales team at info@dyorwellness.com with your requirements for a custom quote.
Shipping & Delivery
Orders placed and paid for before 12 PM PST Monday through Thursday ship the same day. Orders placed after 12 PM PST ship the following business day. Standard delivery times vary by location but typically range from 2-5 business days within the continental US.
We offer FREE shipping on orders $150+ within the USA. Orders below $150 ship for a flat rate of $7.00. All orders ship same day. International shipping rates vary by destination.
All compounds are shipped with appropriate cold packs and insulated packaging to maintain product integrity. Lyophilized products are stable at room temperature during transit, but we take extra precautions to ensure quality.
Currently, we primarily ship within the United States. International shipping may be available for select destinations. Please contact us for international shipping inquiries.
Returns & Refunds
Due to the nature of our products, we cannot accept returns on opened or used items. If you receive damaged, incorrect, or missing items, please contact us within 48 hours of delivery with photos, and we will make it right.
Please email info@dyorwellness.com with your order number, a description of the issue, and any relevant photos. Our team will respond within 24 business hours.
If your package shows as delivered but you haven't received it, please first check with neighbors and your local post office. If still not found, contact us and we will work with the carrier to locate your package or arrange a replacement.
Understanding Peptides
Think of peptides as tiny messengers in your body — small chains of amino acids that tell your cells what to do. They're smaller than proteins (typically 2-50 amino acids) and play crucial roles in processes like healing, appetite, sleep, and brain function. Research compounds are lab-made versions used by scientists to study these processes.
Research compounds are manufactured for laboratory and scientific research purposes only — they haven't gone through FDA approval for medical use. Prescription medications (like Mounjaro or Ozempic) have completed rigorous clinical trials and received FDA approval for specific conditions. Some research peptides are based on the same molecules as prescription drugs but are sold strictly for research purposes.
No. All products sold by DYOR Wellness are strictly for research, laboratory, and analytical purposes only. They are not intended for human or veterinary use. By purchasing, you confirm you are a qualified researcher using these products for legitimate research purposes only.
Think of it like instant coffee — lyophilization (freeze-drying) removes water from the compound while preserving its structure and effectiveness. This makes it shelf-stable and easy to store for months. When you're ready to use it in research, you add a liquid (typically bacteriostatic water) to reconstitute it back to its active form.
Still Have Questions?
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