Frequently Asked Questions

Get answers to common questions about our products and policies

Last updated: November 2025

Here are answers to the most common questions about our products, shipping, and policies. If you don't find the answer you're looking for, please contact us at support@dyorwellness.com.

Still have questions? Contact our support team at support@dyorwellness.com and we'll be happy to help!

Frequently Asked Questions

What purity level are your peptides?

How should I store peptides?

How long does shipping take?

Will I receive tracking information?

Do you offer free shipping?

Do peptides need refrigeration during shipping?

What payment methods do you accept?

Are there age restrictions?

Are your products legal?

What if my order arrives damaged?

Do you ship internationally?

Can I place bulk orders?

Do you offer custom peptide synthesis?

How can I contact customer support?

Is my account information secure?